Refund policy

Zombie Ghost Games Happiness Guarantee

We're so confident you'll love our card games that if for any reason you don't enjoy the game, just let us know within 30 days and we will provide a free return label and full refund upon receiving the items!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your order arrived damaged or was lost in transit, we will reship the item right away. If the item is no longer available, we will refund your money.

Exceptions / non-returnable items
We cannot accept returns for items that have been damaged due to neglect or have been tampered with.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

You can always contact us for any return question at play@zombieghostgames.com.